I can't sign in

1. Wrong or forgotten password: tap Forgot password on the sign-in screen. An email goes to the address on your account — follow it and set a new password.
2. Asked for a two-factor code: it comes from your authenticator app, or by email if that is the method you set up. When both are on, the authenticator is the one that counts.
3. No email arriving: check spam, and confirm you are using the exact address you signed up with.

A closed account cannot sign back in — closure is permanent. If none of the above works, write to support@papercranewholesale.com from the email on your account.